AI safeguard prototype

Who gets to read a teen's AI chat?

Teens tell AI things they'd never tell their parents.
That's the point, and the problem.

At Discord, I led the redesign of Family Center, which lets teens share what they're doing without sharing what they're saying. AI makes that line harder to hold: the teen isn't messaging a friend, they're confiding in the product. I built this prototype with Claude Code to figure out how much a parent should actually see.

Looking away, looking out, or looking over their shoulder?

Every setting trades safety against trust. The trick is giving up as little of either as possible.

Family settingsPick a scenario and a family approach. The teen's view, the parent's view and the scores update as you go.
ScenarioA moment a parent might care about
Family approach
Pick a whole-family pattern, or choose Custom to set each side yourself
What the teen sees
What the parent sees
How it scores

    Scores, colors and flags are illustrative rules, not measured outcomes. Conversations are written examples, not model output. The dashed line marks the minimum for a green rating.

    Keep parents in the loop, not in the chat

    The approach that held up across every scenario gives the parent enough context to know their teen is safe, and nothing more:

    These are hypotheses, not findings. The next step is testing them with real families.

    Same settings, three different moments

    The approach doesn't treat every conversation the same. It responds to what's actually at stake.

    A real risk

    Meeting an online friend IRL

    AI assistantTeen
    this guy from a game wants to meet up saturday. he says he's 17. should i go?

    The parent gets

    Family appParent
    Time to check in?Something your teen talked about today might be worth a conversation.Your teen's note: I haven't said yes. I wanted advice first.

    A nudge, not a transcript. The parent is brought in, without reading the chat.

    Private, not unsafe

    Questions about identity

    AI assistantTeen
    how do you know if you're bi? i haven't told anyone.

    The parent gets

    Family appParent
    ActivityUsed the AI today, 9:12 to 9:30 PM (18 min)
    Nothing to check in about

    Nothing shared. It's private, not unsafe, so the teen decides if and when to talk.

    Everyday

    Late-night homework help

    AI assistantTeen
    it's 1am and my gatsby essay is due at 8. can you help me outline it?

    The parent gets

    Family appParent
    ActivityUsed the AI today, 1:04 to 1:41 AM (37 min)

    Nothing to flag. It's just homework. (The 1am part is a separate conversation.)

    A day in the life of "in the loop"

    What "in the loop, not in the chat" looks like for one family, when a teen asks an AI whether to meet someone from a game.

    The thinking behind it

    Still here? Here's where I show my work.

    The difference

    On a platform, a parent can see who their teen talks to. With AI, the teen talks to the product.

    Family controls on social platforms are built around contacts and activity: who a teen is talking to, and where they spend time. With an AI, the "contact" is the product itself, and the conversation is often private, personal and exploratory. Showing a parent the chat isn't showing them a profile. It's closer to reading a diary.

    The challenge

    More oversight can easily become surveillance

    When I redesigned Family Center, new regulations required giving parents significantly more visibility and control. The product was moving from monitoring to managing, and the risk was that more parental oversight would turn into surveillance. AI brings the same tension, with higher stakes.

    The stakes

    Too little, and a real risk is missed. Too much, and the teen leaves.

    In the prototype, hands-off settings miss the safety moment entirely. Watching everything catches it, but exposes a teen asking about their identity, and pushes them toward apps nobody can see. Even when the teen knows they're being watched, heavy monitoring carries that workaround risk. Transparency alone doesn't fix collecting too much.

    The approach

    Carry over what worked: the teen sees what the parent sees

    In Family Center, messages stayed private, teens could see exactly what their parents could see, and sensitive moments created a chance to talk instead of automatically exposing the details. The AI version follows the same principles: activity, not messages; a nudge, not a transcript; and settings the family agrees on together.

    The journey

    The whole day at a glance

    Every step on one screen: where it happens, how each person feels, and why it matters.

    Step
    01Setting it up together
    02The moment
    03Before anything is shared
    04The nudge
    05The conversation
    06What happens next
    How it feelsTeen and parent
    Teen feels
    Fair
    Unsure
    Heard
    Hopeful
    Relieved
    Trusted
    Parent feels
    Reassured
    Unaware
    Unaware
    Concerned
    Informed
    Confident
    Why it matters
    Agreed, not imposed. Both know the rules before anything happens.
    Help, not a lecture. The AI answers the real question with practical safety advice.
    No surprises. The teen hears what's shared before it's sent, and frames it in their own words.
    A prompt, not a transcript. The parent knows it's worth a talk, without reading the chat.
    Curiosity first. The teen tells the story on their own terms.
    Trust compounds. Next time they're unsure, the teen asks first and doesn't hide it.
    Real lifeOffline
    Kitchen table

    They pick the family settings together, on one screen.

    Parent: "I don't want to read your chats. I just want to know if something's really wrong."

    Teen: "Okay. As long as I can see exactly what you see."

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    Car ride home

    Parent: "I got a nudge to check in. I don't know what it's about. Anything you want to talk about?"

    Teen: "There's this guy from a game who wants to meet Saturday. I haven't said yes."

    Parent: "Thanks for telling me. Want to figure out a way to do it that feels safe?"

    Saturday

    They meet at the mall arcade. The parent waits at the coffee shop next door, close enough to help if anything feels off.

    Teen's phoneAI app
    โ€“
    AI assistantTeen
    this guy from a game wants to meet up saturday. he says he's 17. should i go?
    I'm glad you asked first. It's hard to know someone's real age or intentions online. If you do want to meet, a trusted adult should know, and it should be somewhere public with them nearby. Has he asked you to keep it a secret or send photos? Those are red flags.
    AI assistantTeen
    This is the kind of thing your settings share with your parent. They'll get a nudge to check in with you. They won't see this conversation.
    Want to add a note for your parent?I haven't said yes. I wanted advice first.
    AI assistantTeen
    โ€“
    AI assistantTeen
    update: we're meeting at the mall arcade and my mom's at the coffee shop next door lol
    That's a really solid plan. Have fun, and trust your gut if anything feels off.
    Parent's phoneFamily app
    Family settingsAgreed together
    Parent seesActivity only
    If it looks unsafeA nudge to check in
    Teen seesExactly what the parent sees
    Before a nudgeTeen can add context
    โ€“
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    Family appParent
    Time to check in?Something your teen talked about today might be worth a conversation.Your teen's note: I haven't said yes. I wanted advice first.
    Ways to start
    • "Anything you want to talk about? No pressure."
    • Ask about the games and people they're into lately.
    • Stay curious. Questions first, rules later.
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    A concept, not a shipped product. Scores, colors and flags are illustrative rules, not measured outcomes. All screens and dialogue are written examples, not model output or a real family. Built with Claude Code.